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People behind the process
Business Relations and Partnership Director
Client-focused business development and relationship management professional with over a decade of experience across real estate services, finance, healthcare and administration, with a strong focus on investor engagement and client relations.
Role
Business Relations and Partnership Director
Organisation
DPMS Ghana
Specialism
Relationship Management
DPMS focus
Client Acquisition
Profile
Joycelline Naadu Lartey is a client-focused professional with a strong background in relationship management, business development and investor engagement. With over a decade of experience across real estate services, finance, healthcare and administration, she brings a broad understanding of client expectations and the discipline required to manage engagements from initiation through completion. Her experience includes building and sustaining client relationships, resolving concerns, coordinating transactions and supporting investor engagement. She has also contributed to business development initiatives and international property events, helping strengthen participation, partnerships, client retention and satisfaction. Joycelline is recognized for her attention to detail, professionalism and ability to manage client cases with accuracy and consistency. Her approach places particular emphasis on transparent communication, proper documentation and dependable follow-through, especially when working with diaspora clients and property investors. She combines strong organizational ability with a calm and practical approach to problem-solving, enabling her to manage multiple client engagements while maintaining the standards expected in a trust-driven business.
Areas of expertise
Relationship Management
Business Development
Investor Engagement
Client Acquisition
Client Relations
Transaction Coordination
Stakeholder Engagement
Client Retention
Partnership Development
Client Case Management
Communication
Problem-Solving
Role in the DPMS process
Client Acquisition
Investor Relations
Client Relationship Management
Developer and Investment Partner Engagement
Business Development
Client Case Coordination
Diaspora Client Support
Transaction Follow-Through
Client Communication
Partnership Development
International Property Event Engagement
Client Retention and Satisfaction
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